Part of every LeadAttractor plan.
Every Call Scored Against Your Script.
Every answered call is recorded, transcribed, summarized, and scored 0 to 100, AI calls and human calls alike.
How it works
The call ends and the score is written
The moment a conversation ends the system writes a coaching summary and a 0 to 100 score. Nothing to press and nothing to remember.
Only answered calls count
Unanswered calls never enter coaching, and there is a minimum length gate on top of that. Your average is built from real conversations, so it is a number you can manage on.
Your human reps get the same treatment
Human calls appear off the call stream, with the person's identity pulled from your CRM, and get scored and summarized the same way. Calls that happened in a meeting tool can be piped in too.
Graded on your method, not a generic one
Pick your framework, UMBC or PIPE. The scoring criteria and the five coaching prompts are yours to edit, and the system reads the change back to you so you can see it took.
Deals ranked, reps ranked
Every conversation is ranked hot, warm or cold with the reason written out. One roster ranks each rep by average score and call count, and the write-up per person is generated for you.
This is for you if
- You have reps on the phone and you cannot listen to every call.
- You are past two deals a month.
- You have a script and no way to know if it is being used.
- You want your time back more than you want another tool.
Not for you if
- Nobody on your team is on the phone yet.
- You want a person to listen to calls for you. This is software, not a service.
The detail, if you want it
Your framework, your criteria, your prompts.
- Choose UMBC or PIPE as the framework every call is graded against.
- The scoring criteria are yours to edit.
- Five coaching prompts are editable, with save-readback so you can confirm the change saved.
- Use the platform's AI, or bring your own key and keep the usage off your wallet.
Dead dials cannot be allowed to move the average.
- Unanswered calls never enter coaching.
- That rule is enforced at three separate layers.
- A minimum call length gate sits on top of it.
- A call with no transcript yet says so, rather than showing a zero.
One standard across the whole team.
- Rep calls appear off the call stream as they happen.
- The rep's identity is enriched from your CRM.
- Transcripts from your meeting tools can be sent in through a secure per-account webhook.
- AI calls and human calls are graded on the same criteria.
Point the team at the deals most likely to move.
- Hot is 75 and above, warm is 40 to 74, cold is below 40.
- Every ranking carries the reason behind it.
- The team roster ranks reps by average score and call count.
- Reps with no calls are left out instead of shown as zeros.
Questions
It is the opposite of the random spot-check they have now. Every answered call is graded on the same visible criteria, and reps get concrete examples of what to fix and what to repeat.
No. Human calls get the same scoring, summaries and rollups, and you can feed in transcripts from calls that happened outside the dialer.
You do. Pick UMBC or PIPE, then tune the criteria and the prompts to your own process. The system applies your standard. It does not invent one.
Only the ones worth your time. The scores, the summaries and the hot, warm and cold ranking sort everything, and you drop into the conversations that need you.
Yes. On your own key the coaching usage is not billed to your wallet and you still see every run.
See if you qualify
Takes about 60 seconds. Qualify and you go straight to the calendar.
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Call scores and summaries are AI-generated quality-assurance tools intended to support training and process review.